New ESPN Ombudsman can't take the yelling because it's fake

"None of the yellers sounds to me as if he is reacting authentically to something he cares about." from column of ESPN ombudsman, Le Anne Schreiber, 4/13/07.

• (Please no references to 'turning down the volume.' If you look at the detail in the woman's lengthy report, you'll be surprised at the sincerity).

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