Rudeness and the death of Western Civilization---Peggy Noonan

""Hi! Let me help you find what you're looking for!" She is a saleswoman, cracking gum with intensity, about 25 years old, and she has made a beeline to her mark. That would be me.

"Mmmm, actually--"

"We have summer sweaters on sale. What size are you?!" Her style is aggressive friendliness.

In another shop, as soon as I walk in the door, "How are you today? How can I help you?" Those dread words.

"Oh, I'm sort of just looking."

"I like your bag!"

"Um, thanks." What they are forcing you to do is engage. If you engage--"Um, thanks"--you have a relationship. If you have a relationship, it's easier for them to turn you upside down and shake the coins from your pockets.

It is like this in all the shops I go in now, except for the big stores (Macy's, Duane Reade drugstore), where they ignore you.

• There are strategies. You can do the full Garbo: "Leave me alone." But they'll think you're a shoplifter and watch you. Or the strong lady with boundaries: "Thank you, if I need help I'll ask." But your reverie is broken. Or the acquiescent person: "Take me under your leadership, oh aggressively friendly salesperson." But this is bowing to the pushiness of the Gilded Age.

Cellphones are wonderful, but they empower the obnoxious and amplify the ignorant. Once they kept their thoughts to themselves. They had no choice. Now they have cellphones, into which they bark, "I'm on line at Duane Reade. Yeah. Ex-Lax." Oh, thank you for sharing. How much less my life would be if I didn't know.

It is possible that we are on the cellphone because we are lonely and hunger for connection, even of the shallowest kind; that we BlackBerry because we hope for a sense of control in a chaotic world; that we are frightened of stillness and must interrupt conversations; that we are desperate to make the sale in the highly competitive environment of the Banana Republic on 86th Street and must aggressively pursue customers.

• It's also possible we have grown more boorish. I think it's that one. Many things thrive in the age of everything, including bad manners."

Peggy Noonan, Opinion Journal, 7/27/07, "Rich Man, Boor Man." (Wall St. Journal Opinion Journal)

P.S. This is one of the main reasons I go to fewer events like baseball games. Someone has decided to allow the culture to go in a certain direction. I'll take the other road, thanks very much. (sm)

Tweet Stumbleupon StumbleUpon