5/10/16, "NYC Airports: We Can No Longer Tolerate TSA's 'Inadequacy',"
ABC News, David Kerley, Jeffrey Cook
“We can no longer tolerate the continuing inadequacy of the TSA passenger services,” the letter obtained by ABC News reads.
According to the Port Authority, the March 15 to April 15 period at JFK
saw 253 reported occurrences of 20-plus-minute waits. In 2015, only 10
instances were reported over the same time period.
“The patience of the flying public has reached a breaking point,” the
letter reads. Passenger wait times have "risen dramatically in recent
months, prompting angry complaints from passengers, terminal operators,
and airlines alike citing inconvenience, delayed flights, and missed
While the Port Authority says it understands the challenges facing TSA,
it says it “is exploring the merits” of participating in private
screening “to enhance flexibility in the assignments and operating hours
of front line screening staff.”
They wouldn’t be the first. The busiest airport in the country, Atlanta’s Hartsfield-Jackson International Airport, made a similar threat in February.
A TSA spokesperson said the agency is addressing the growing volume of
travelers, but that “TSA’s primary focus is the current threat
environment, as the American transportation system remains a high value
target for terrorists."