NY City's three major airports inform TSA they can no longer tolerate its incompetence, will find private firm for passenger screening if improvements not made-ABC News
5/10/16, "NYC Airports: We Can No Longer Tolerate TSA's 'Inadequacy'," ABC News, David Kerley, Jeffrey Cook
"Management of the New York City area’s three major airports is fed up
with long lines at security check points, and they have given the Transportation Security Administration an ultimatum: Either shorten the lines or we’ll find someone else to do it.
The Port Authority of New York and New Jersey, tasked with running John
F. Kennedy, LaGuardia and Newark airports, is threatening to privatize
the process of screening passengers before boarding their flight,
according to a document sent from the Port Authority to TSA
Administrator Peter Neffenger.
“We can no longer tolerate the continuing inadequacy of the TSA passenger services,” the letter obtained by ABC News reads.
According to the Port Authority, the March 15 to April 15 period at JFK
saw 253 reported occurrences of 20-plus-minute waits. In 2015, only 10
instances were reported over the same time period.
“The patience of the flying public has reached a breaking point,” the
letter reads. Passenger wait times have "risen dramatically in recent
months, prompting angry complaints from passengers, terminal operators,
and airlines alike citing inconvenience, delayed flights, and missed
flight connections."
While the Port Authority says it understands the challenges facing TSA,
it says it “is exploring the merits” of participating in private
screening “to enhance flexibility in the assignments and operating hours
of front line screening staff.”
They wouldn’t be the first. The busiest airport in the country, Atlanta’s Hartsfield-Jackson International Airport, made a similar threat in February.
San Francisco International Airport and Kansas City International
Airport both have private firms handling a significant amount of
passengers. These firms must meet the same standards and protocols as
TSA and pay officers at least what TSA pays. The airports and firms also must go through a process to get approved.
A TSA spokesperson said the agency is addressing the growing volume of
travelers, but that “TSA’s primary focus is the current threat
environment, as the American transportation system remains a high value
target for terrorists."
TSA said it will respond to the Port Authority directly. The agency said
there is no noticeable difference in wait times between federalized and
non-federalized screening points. The agency encourages travelers to
sign up for TSA Pre or other trusted traveler programs like Global Entry
and to arrive at airports at least two hours before a domestic flight."
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